Privacy policy

Overview

This Privacy Policy describes how Hazel Dolls (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our site, you agree to the practices described below.

Information We Collect

When you visit our store, we may collect:

  • Personal information you provide (such as name, billing/shipping address, email address, phone number, and payment details)

  • Order details and purchase history

  • Device information (such as IP address, browser type, and cookies)

Payment information is processed securely through Shopify and third-party payment providers. We do not store full credit card details.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you opt in)

Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping providers

  • Marketing and analytics services

We do not sell your personal information.

Cookies

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.